Just a quick reminder to everyone that talking on your cell phones about client business can lead to a violation of privacy.For instance, my neighbor who also works from home just had a very angry conversation in his front yard on his cell phone while waiting for someone to come by. I could hear just about every word whether I wanted to or not. He is not a financial advisor but is in a business that has high needs for privacy. NOT a very smart move.
Cell phones are convenient and we all have them...I'm not advocating the discontinuation of their use. However, I do want to remind you that there are ears listening and you never know who is hearing what and if it might get back to a client - even the largest cities seem to get very small when something like this takes place.
Don't put yourself in this position. If you're discussing client business out of the office, do it in your car with the windows rolled up. Don't do it at Starbucks over a cup of coffee thinking that because you're in a corner speaking low, no one can hear you. Nine times out of ten, this is not going to be true.
Not only will you lose a customer if it gets back to them, you have opened yourself up to potential monetary damages AND damaged your reputation. It's just not worth the risk.